Grand Royale Group

Careers at Grand Royale Group

Build your future in Australian hospitality

Join a growing hospitality group delivering hotel operations, restaurant and café services, events, guest relations, property services and workplace simulation experiences across Australia.

Where service meets opportunity

16 Departments across hospitality operations
6 Australian city-based operating locations
40+ Simulated career pathways
100% Workplace training-focused environment
Why work with us

A premium workplace designed for learning, service and growth

Grand Royale Group gives team members clear responsibilities, realistic business systems and structured career pathways across hotel, food and beverage, events, property, corporate and support operations.

Career progression

Move from operational roles into supervisory, management and department leadership positions through defined development pathways.

Hospitality exposure

Work across accommodation, restaurants, cafés, events, front office, guest relations and property service functions.

Professional standards

Apply Australian workplace expectations, WHS practices, customer-service procedures and compliance-aligned business processes.

Supportive culture

Contribute to a respectful, inclusive and service-focused workplace where every role supports the guest experience.

Our people create the Grand Royale experience.

Every role matters. From the first guest greeting to the final event detail, our teams work with care, precision and pride. We value accountability, presentation, communication and practical service excellence.

Guest-first mindset

We create calm, respectful and memorable guest experiences through professional service.

Operational excellence

We use clear systems, standards, checklists and reporting to keep operations consistent.

Safety and respect

We support WHS, privacy, equal opportunity and fair workplace conduct.

Continuous improvement

We review service, guest feedback, team performance and business outcomes regularly.

Open positions

Explore current simulated roles

These roles support Grand Royale Group operations across accommodation, food and beverage, events, customer service, corporate services, compliance, technology and property services.

Executive Leadership Full Time Sydney

Chief Operating Officer

Lead daily operations across hotel, food and beverage, events, property services, guest experience and operational performance.

View Role
Operations and Front Office Full Time Melbourne

Front Office Manager

Oversee reception, check-in and check-out processes, reservations support, guest requests, room allocation and daily front-office reporting.

View Role
Food and Beverage Full Time Brisbane

Restaurant Manager

Manage daily restaurant service, rosters, customer satisfaction, hygiene standards, stock control and revenue performance.

View Role
Event Management Full Time Gold Coast

Event Coordinator

Coordinate event enquiries, run sheets, client communication, supplier requirements, venue setup and event-day support.

View Role
Housekeeping and Facilities Part Time Perth

Housekeeping Supervisor

Supervise room attendants, inspect room quality, manage linen movement, report maintenance issues and support safe cleaning practices.

View Role
Customer Service Casual Adelaide

Head of Customer Service and Guest Relations

Support guest enquiries, complaints, service recovery, VIP arrivals, special requests and customer-experience records.

View Role
Hiring process

Clear steps from interest to onboarding

Our recruitment process is structured to assess capability, communication, service mindset and alignment with Grand Royale Group standards.

1

Review the role

Read the position summary, department expectations, responsibilities and required skills.

2

Submit interest

Send your enquiry through the careers contact pathway or relevant role page.

3

Interview stage

Discuss your experience, availability, strengths, service approach and career goals.

4

Onboarding

Complete role induction, WHS awareness, workplace conduct and department-specific training.

Ready to start your Grand Royale pathway?

Explore our job descriptions, review the role that matches your strengths and take the next step into a professional hospitality environment.

Browse Job Descriptions
Scroll to Top